Imagener Image Enlarger
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At any time you can upgrade Imagener
The Only Software That Allows you to See More Detail in Your Photos or Digital Images
Enlarge photos from digital cameras
Troubleshooting
 
Q:
 When I start Imagener [Standard/Enhanced/Professional] I get the following error/message: "Linked to missing Shell32dll.SHGetSpecailFolderPathA".
A:
 Imagener requires shell32.dll Version 4.71 or later. Shell32.dll version 4.71 comes with: Windows 2000, Windows NT 4.0 with Internet Explorer 4.0, Windows 98, Windows 95 with Internet Explorer 4.0. Please consult Microsoft's Internet Explorer Home Page for an update of Internet Explorer.
 
  
Q:
 File->Open does not seem to work
A:
 File->Open does not open the usual File Open Dialog Box as Word and Excel. It opens the file selected in the Explorer and Files area's in the lower left of the main application window.
 
  
Q:
 I get an error message when I try to activate Imagener.
A:

READ the entire e-mail sent to you with the activation instructions before attempting to activate Imagener. The procedure is as follows - read ALL five steps before attempting:

  1. Arrange your screen so that you can view at least PART of the Activation window and ALL of the Activation information at the same time on your screen.

  2. With your mouse, highlight all of the Activation information from the <Activation> tag to the </Activation> tag, INCLUDING both <Activation> and </Activation>.

  3. Once all the Activation information is highlighted, holding down the left mouse button on top of the highlighted text (making sure that ALL of the text remains highlighted) drag over to anywhere in the Activation window.

  4. Release the left mouse button. All of the Activation field windows should populate with your information automatically. If this does not occur, carefully repeat the above procedure.

  5. Click the 'Activate' button. If an error occurs, please carefully repeat the above procedure.

FURTHER INFORMATION:  
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